SOLVING YOUR PROBLEMS
We are here for you. If you have any questions, please feel free to contact our customer service team.
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HOW MUCH DOES SOLAR ENERGY COST?
We believe solar should be affordable for everyone. Get instant approval on Q4’s no money down with a qualified credit score. For more information visit Cost of Solar
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CAN I STORE EXCESS ENERGY?
Excess energy produced by your solar panels during the day is sent to the utility grid. You receive the power back at night after the sun has gone down. Storage batteries are an option for those who want them.
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WHO TAKES CARE OF THE PANEL MAINTENANCE?
Each customer receives a 25-year manufacturer warranty, which will cover issues related to the manufacturing itself. Routine maintenance, such as cleaning or snow removal, is provided by each homeowner.
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WHAT HAPPENS AT THE END OF THE LOAN TERM?
After the term of your loan is complete you officially own the system and enjoy free power for the remaining life of the panels. For additional information Contact Us today.
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CAN I TAKE MY HOME OFF THE ELECTRICAL GRID?
Your home will continue to be connected to the electrical grid. Excess energy from your solar panels will return to the grid and you will receive that energy back at night at no cost.
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HOW MUCH CAN I EXPECT TO SAVE BY GOING SOLAR?
The amount of savings when going solar varies from state-to-state in accordance with local utility costs. With Q4 as your solar provider, you can be certain that your utility costs will be less than what you are currently paying. When you contact Q4 a representative will help you understand what you can expect to save by going solar in your area.
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WILL I HAVE ONE POWER BILL?
You will receive one bill from your utility company. You will receive one bill for your solar panels. The total cost will be less than what you are currently paying for energy.
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WHAT HAPPENS IF THE POWER GOES OUT?
If the power goes out in your area, systems tied to the grid go out also. It is not safe to send power out to the grid where workers are attempting to fix a power outage problem.
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WHAT HAPPENS IN BAD WEATHER?
Solar panels will still produce energy on a cloudy or foggy day. Rain and snow may affect production for your system.
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CAN I ADD MORE PANELS LATER?
Yes. As long as your roof has the room for additional panels. Simply contact a Q4 Advisor who will guide you through the process.
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WHAT ARE MY PAYMENTS?
With Q4, there are zero upfront purchase & installation costs. Visit Cost of Solar to learn more about your options for going solar.
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WHAT IF I MOVE?
You can either pay off the system when you sell the house, or you can transfer it to the new homeowner.
If your solar system is financed, transferring of the loan is subject to the lender’s terms of conditions. -
WHAT IS THE PROCESS FOR GOING SOLAR?
A Q4 Advisor will visit your home to outline the benefits and savings you can expect by going solar. Our advisor will help determine if going solar is right for your home. 1) A survey team will design a customized solar panel system just for your home. 2) A certified installation team will install your solar panel system. 3) You begin saving money immediately!
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IS SOLAR RIGHT FOR MY HOME?
Would you like to say goodbye to high utility costs and help the environment at the same time? Then solar is right for you. Get in touch today to learn more or visit Cost of Solar.
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HOW DOES NET METERING WORK?
After solar panels are installed on your home you begin producing power. Any excess power your home doesn’t use will be sent back to your utility company. Your electric meter will run backwards. You will feed excess energy to the utility company during the day and then receive it back during the nighttime, at no cost.
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HOW LONG WILL MY INSTALLATION TAKE?
Normally installation takes less than 1 day, occasionally it can take up to 2 days if it’s a very large system. Your installer takes care of everything involved in the installation of your system, including system design and all applicable permits and inspections.
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WILL SOLAR PANELS AFFECT THE VALUE OF MY HOME?
Several studies have shown that installing solar panels immediately adds value to your home and can help it sell faster. Don’t take our word for it, read about it in this New York Times Article here.
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WILL SOLAR INCREASE MY PROPERTY TAXES?
No. Solar panel installations are property-tax exempt.